Shipping Policy
Orders can be placed 24 hours a day, 7 days a week on Bowieoutfitters.cominc.com. On-line ordering is straightforward and convenient; simply click the “Add to Cart” button from any product page on the web site and then follow the subsequent instructions.
Telephone orders can be placed during normal business hours, 9:00 am to 5:00 pm (central time) Monday through Saturday (excluding major holidays) by calling 1-225-766-1200.

Payment and Sales Tax
Presently, Bowie Outfitters accepts credit card payments from Visa, Master Card, Discover and American Express.
Because Bowie Outfitters operates in Louisiana, we are required to collect 4% sales tax on orders shipped to a Louisiana address as well as the appropriate Parish sales tax for the address. Those who live outside Louisiana will not be charged sales tax for orders placed on Bowieoutfitters.com, but may want to consult applicable tax laws in their state.

Order Status/My Account
You may also check your My Account profile for updates on the status of your order. Once an item has been shipped, this information will be reflected in My Account. If you wish to speak with a customer service team member, call us at 1-225-766-1200 Monday through Friday between 9 a.m. and 5 p.m. (central) or contact us anytime via info@bowieoutfitters.com.

International Orders
At this time, Bowie Outfitters cannot ship items outside the 48 contiguous states.

Terms and Conditions
When you complete Bowieoutfitters.com member registration process, you agree to all of the terms herein. Bowieoutfitters.com may update these terms and will notify you via our monthly newsletter or a prominent posting on this customer service page. Your continued use of Bowieoutfitters.com after such notification indicates that you accept any and all changes. Users who do not subscribe to our newsletter are encouraged to check this page periodically for any changes.
Our manufacturers' rates and offerings may change from time to time. As a result, prices and availability of items in our collection, including those saved in your My Favorites folder, are subject to change until orders are placed. When placing orders, charges reflected in your Shopping Cart, including merchandise prices, are subject to correction in the event of calculation or printing errors. If a pricing error occurs, Bowieoutfitters.com will contact you before proceeding with your order.
Shipping time frames are based on estimates from our manufacturers. Bowieoutfitters.com reserves the right to amend product information and shipping schedules due to manufacturer delays, changing conditions and product discontinuations. In the event of a shipping delay, Bowieoutfitters.com will notify you promptly, and cannot be held responsible for shipping delays beyond estimated delivery times.
While the Bowieoutfitters.com team works diligently to review the safety of all products, Bowieoutfitters.com cannot be held liable for accidents resulting in personal injury that involve a product purchased on the site. In addition, Bowieoutfitters.com is not responsible for copyright, registration or licensing infringement of products sold on the site.

Shipping Methods and Charges
Standard shipping charges are based on UPS shipping costs.

Returns/Exchanges
For non-custom items Bowieoutfitters.com strives to provide our customers with the highest quality merchandise and an unparalleled shopping experience. If you are not completely satisfied with your non-custom item, you may return it, for a refund, exchange, or store credit.
Returns for refund are accepted within 30 days of purchase. Returns are subject to a minimum 15% re-stocking fee after 30 days, and will only be reimbursed as a store credit. Items must be returned unused, in the original packaging, with all paperwork included. Items which are used may not be returned unless defective. Defective items purchased more than 30 days must be handled according to the manufacturer’s warranty. Sorry, no refunds or exchanges on closeout items. Treestands are non-refundable if opened. Mouthcalls and Swimwear are non-refundable. Before returning any item, please call and request a Return Authorization Number (RA#) to expedite your credit or exchange when we receive your merchandise.

Simply call us within 30 days of receipt of the item and we will issue you a Return Authorization Number (RA#), which is valid for 10 business days. Upon receipt of your approved return, Bowieoutfitters.com will either issue a refund for the purchase price of your item(s) to the credit card used for your purchase or ship the item you selected in exchange. Please note that shipping charges cannot be refunded by Bowieoutfitters.com; all shipping charges are the customer's responsibility. We encourage you to send all returns via insured mail for protection against lost or damage.
If you return an item after the 10 business day window, without an RA#, and/or Bowieoutfitters.com suspects an item has been used, the merchandise will be shipped back to you at your expense. Also, if you choose to return an item that was shipped to you free of charge, you will receive a refund for the item’s purchase price minus the appropriate shipping costs as outlined on our Shipping Methods and Charges section.
You can email Customer Service or call us at 1-225-766-1200 Monday through Friday between 10 a.m. and 6 p.m. (central).
Please note: All sales on discounted and sale items are final. Treestands are non-refundable if opened. Mouthcalls and Swimwear are non-refundable.

Cancellations
Bowieoutfitters.com works to ship orders as quickly as possible. For this reason, we cannot guarantee that we will be able to cancel your order after it has been placed. If you need to cancel your order, please call us ASAP (within 3 business days of placing your order) at 1-225-766-1200 and we will do our best to cancel your order. If your order has already shipped, please see our Returns policy for further instructions.

Warranty Information
Bowieoutfitters.com upholds the warranties offered by the manufacturers who craft our goods. Because the scope and duration of our manufacturers’ warranties vary, we encourage you to ask a Bowieoutfitters.com employee for specific warranty information on products of interest.

Gift Certificates
Bowieoutfitters.com offers gifts certificates to help you give the perfect gift every time. Please note that gift certificates are non-refundable.